Bardot Junior may exchange or give a credit note (valid for 3 months from issue date) for a change-of-mind purchase, subject to the following conditions:

•    Goods must be returned within 14 days of purchase with the original receipt
•    Does not apply to reduced goods
•    Does not apply to accessories, hosiery, lingerie or swimwear
•    Does not apply to goods that are worn, washed, used, soiled or damaged by the customer. These will NOT be exchanged
•    Shipping and handling costs are not refundable

Refunds will only be granted on damaged or faulty goods.  If you are unsure whether you are eligible for an exchange please email us immediately.

How to exchange

If you believe you have met our return conditions you can exchange your purchase at any Bardot Junior store - subject to Store Manager’s approval.*

Alternatively, you can send your purchase/s back with your original receipt, and fill in a new order/s with an exchange form. Please download the exchange form here.

Please send it back to:

Bardot Junior Online
63 Victoria Crescent
Abbotsford Victoria 3067

It is recommended that you (1) use a traceable delivery method for all returns and (2) either insure your delivery for safe return to Bardot Junior or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to undertake the advised recommendations you are responsible for loss or damage to the product during shipping.

Defective and damaged products

Goods are inspected before packaging to ensure they are in excellent condition. Products are packaged carefully to ensure minimal chance of damage during transit. If you receive a damaged or defective item please contact Bardot Junior immediately once you have received your order.

Size change

Bardot Junior is happy to provide a size exchange.  However, postage, handling and return delivery charges are at your expense.

*For Australian customers only